Social and health services

The health and social and services was transferred from the City of Hämeenlinna to the Wellbeing services county of Kanta-Häme on January 1st, 2023.

The responsibility for organising health, social and rescue services was transferred from municipalities to wellbeing services counties from the beginning of 2023. In Kanta-Häme region, the reform concerns the municipalities of Forssa, Hausjärvi, Hattula, Humppila, Hämeenlinna, Janakkala, Jokioinen, Loppi, Riihimäki, Tammela and Ypäjä.

The Wellbeing services county is responsible for health and social services such as

  • Health centre services
  • Child and student health services
  • Social services for families with children
  • Child welfare
  • Social welfare
  • Dental care
  • Home care and housing services for older people
  • Services for people with disabilities
  • Specialised healthcare

You are entitled to use public health services in Finland if you have a municipality of residence (kotikunta) in Finland

The right to a municipality of residence depends on the following matters:

  • the country from which you have come to Finland
  • your reason for coming to Finland (e.g. work, studying)
  • whether you are moving to Finland permanently or staying here temporarily
  • if you are staying in Finland temporarily, the length of your stay in Finland

If you are unsure whether you have a municipality of residence in Finland, find out at the Digital and Population Data Services Agency.

If you fall ill, first contact your own health centre (terveysasema) where you can make an appointment with a general practitioner or nurse. Services at Oma Häme.

Emergency department at Kanta-Häme central hospital

Kanta-Häme Central Hospital provides urgent and emergency care for patients in need of immediate and urgent care.

A sudden paralysis or acute severe chest pain/shortness of breath are examples of situations requiring immediate examination and treatment at the emergency department. Serious accidents, burns and fractures should also be examined without delay.

The emergency department is open 24 hours a day. Patients are seen in order of medical urgency. If the situation does not require urgent treatment, the patient is sent home or referred to occupational health care, health centre or private physician. The emergency department does not renew prescriptions or write medical certificates for sick leave.

Before seeking medical attention from the emergency department, call the national toll-free medical helpline at 116 117 (also available in English). If the line is busy, you can choose the call-back option, and we will call you back as soon as possible.

In an emergency, always call the emergency number 112.

Kanta-Häme Central Hospital: Parantolankatu 6, Hämeenlinna

Oral health care

All residents of the municipalities in the region are entitled to oral health care. The services include check-ups and examinations, preventive procedures and personal guidance as well as the treatment of dental and oral diseases.

The need for treatment and its urgency are assessed when making an appointment. If you have severe pain, we attempt to make an appointment for the same day.

Oral health care for adults is subject to a fee. The amount depends on the treatment performed. Oral health care is free for people under 18 years of age. They are also invited to dental examinations by age group.

If you need interpretation services to make an appointment:

Send a text message to the number below. Type the name of your language in the message. For example, if your native language is English, type ENGLANTI. If you have toothache, also type the word SÄRKY (ache) in the message. The dental clinic will call you back on weekdays between 8 and 15 with an interpreter speaking your native language.

Tel. +358 45 7397 1942

  • Hauhon hammashoitola, Vihniöntie 5, Hauho
  • Hätilän hammashoitola, Viipurintie 32, Hämeenlinna
  • Jukolan hammashoitola, Eeronkuja 6, Hämeenlinna
  • Kalvolan hammashoitola, Sauvalanaukio 4, Iittala
  • Lammin hammashoitola, Evontie 33, Lammi
  • Rengon terveysasema, Rengonraitti 28, Renko
  • Viipurintien hammashoitola, Viipurintie 1 – 3, Hämeenlinna

Hämeenlinna (text message interpretation service) 040 629 6194

Unurgent appointment: 03 629 6301
Urgent appointment: 03 629 6300

Emergency dental care

On weekdays, emergency dental care is provided by the dental clinics of your own health centre.

On weekday evenings (from 15 to 21), emergency dental care is arranged in the facilities of Kanta-Häme Central Hospital. Make an appointment by phone.

On weekends and mid-week holidays (from 8 to 21), emergency dental care is arranged in the facilities of Kanta-Häme Central Hospital. Make an appointment with the weekend emergency clinic by phone between 8 and 9.

Phone number for making an appointment with the emergency dental clinic at Kanta- Häme Central Hospital: +358 40 620 5664

Kanta-Häme Central Hospital: Parantolankatu 6, Hämeenlinna

Maternity and child health services

Maternity and child health services include services of the maternity and child health clinics and sexual health services. The purpose of the maternity and child health services is to promote the health and well-being of the population and to prevent diseases. This also includes the prevention of accidents and infectious diseases, including the implementation of the national immunization programme.

Maternity and child health services are based on statutory health examinations carried out by the clinics’ public health nurses and doctors. In addition to the statutory examinations, additional visits can be arranged to look into matters requiring more detailed examination, to assess the need for specialised and multi- professional support, and to monitor the child’s health, well-being, growth and development or the situation of the parents and family. Clients can also be referred to other social welfare and health care services.

The entire family is welcome to the maternity and child health service appointments. All maternity and child health services are free of charge.

For further information: Services at Oma-Häme (select Hämeenlinna)

Social services

The wellbeing services county organises various statutory social services to promote the well-being of children and young people, families with children, working-age people, and older persons. Social services support residents of the region in different stages and situations in life, such as in questions related to the birth and growth of children, schooling, parenthood after divorce, income, immigration, and services for persons with disabilities.

Contact details for the services provided in different municipalities can be found on the website of the Kanta-Häme wellbeing services county at www.omahame.fi/palvelumme

If you need help finding the right social service, please contact multilingual service counselling.

Client assistance for older people

Client assistance assists older people who need advice or support in their daily lives. Together with the client and possibly their family members or other loved ones, client assistance assesses and discusses the kind of help the client needs in their daily life and the kind of services and options the Finnish society has to offer. These include, for example, home care and other services supporting living at home or 24/7 care services for older persons.

Discussions, calls, and assessments are carried out confidentially and respecting the privacy of the older person. Client assistance is free of charge.

Client assistance phone number +358 3 4191 6148

If you need interpretation for client assistance:

Send a text message to +358 3 4191 6148. Type the name of your language in the message. For example, if your native language is English, type ENGLANTI. Client assistance will call you back with an interpreter speaking your native language.

Multilingual service counselling

Multilingual service counselling answers questions related to the services provided by the wellbeing services county on Mondays, Wednesdays and Fridays from 9 to 12 Multilingual service counselling can assist you in finding the right service or making an appointment. Service counselling is provided in Finnish, English and Russian. Telephone interpretation is provided for customers speaking other languages. Service counselling does not assess the need for treatment or services.

    Phone number for service counselling: +358 40 646 3733

    Calls are answered on Mondays, Wednesdays and Fridays from 9 to 12. The number is unavailable during mid-week holidays.